Accessibility begins with experience – an educational event for Credit Agricole Bank Poland

Two people in wheelchairs in the lobby of Credit Agricole Bank Polska. Next to them is the reception desk with documents and the bank's logo on the wall.

Accessibility begins with experience.... We often talk about removing barriers, but to truly understand them, you have to encounter them. That is why our disability experience stations, “Change your perspective with Agatas” – created by Agata Robińska and Agata Spała-Zakrzewska – open eyes, allow to look from a different perspective, and are an important step towards greater empathy and understanding.

This time, we “changed our perspective” in Wrocław, at the headquarters of Credit Agricole Bank Poland, during their regular event on accessibility – the 4th edition of "Simple Language Days".

It was a unique opportunity to “walk in the shoes” of a blind person, try riding in a wheelchair, put on an old age suit and feel like a much older person, face a task with blindfolds or earplugs, etc.

The meeting with our mentors with disabilities – Krystyna Włodarek, a blind person, and Piotr Kruszak, a deaf person, who also photographed the event (see photo below) – was also extremely sensitizing and barrier-breaking.

The reactions of those participating in the event are always similar: emotions, empathy, reflection, understanding, conversation, and motivation to take action for accessibility.

Thanks to such experiences, it is easier to understand why even small changes – contrasting markings, ramps, adequate lighting, accessible communication, or simple language – make a huge difference.

“Let's change our approach to accessibility. It's not a cost or a legal obligation (EAA), but an opportunity for a world where everyone feels included and can realize their potential,” says Agata Robińska, president of our foundation. 

Together, we can make accessibility the norm, not the exception. 

– The YES Team

Three people are sitting at a table in the Credit Agricole space. In front of them is a laptop and documents, with a screen displaying the bank's logo and a video in the background.

Two men in old age suits pose in front of a sign reading “Change your perspective with Agata.” Wheelchairs are visible in the background.

Several people at a table with a laptop and accessibility training equipment. A woman wearing noise-canceling headphones is having a conversation.

Three people at the table are testing accessibility equipment. One is wearing an aging suit, another is wearing goggles that restrict vision.

Two women are participating in an exercise with a white cane. One has a blindfold on, the other is assisting. In the background, there is a board that says “Change your perspective.”

Two women participate in an exercise using VR goggles. They sit at a table surrounded by plants.

Five people are sitting at a table with a laptop, analyzing material together. On the table are accessibility training accessories.

A group of people, including two in wheelchairs, are talking at a table. One of the participants is wearing VR goggles.

Eleven people pose together in front of the “Change your perspective with Agata” board. In the center is a woman in a wheelchair.

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